Terms & Conditions

These Terms & Conditions govern access to and use of the websites, applications, customer portals, carrier portals, agent portals, transportation management systems, APIs, EDI services, and related technology made available by SDD Freight Inc. ("SDD Freight," "we," "us," or "our").

By accessing or using the website or platform, you agree to these Terms & Conditions. If you use the services on behalf of a company, you represent that you have authority to bind that company.

For the complete Terms of Use, please visit our Terms of Use page. For privacy information, see our Privacy Policy.

Role of SDD Freight Inc.

SDD Freight Inc. operates as a freight broker and third-party logistics provider unless expressly stated otherwise in a written agreement. As a broker, SDD Freight arranges or offers to arrange transportation by qualified third-party motor carriers and logistics providers. SDD Freight is not the motor carrier, warehouseman, customs broker, parcel carrier, or freight forwarder for a shipment unless SDD Freight expressly accepts that role in a separate written agreement.

Quotes and Booking

Rates displayed are estimates. A displayed rate does not guarantee capacity, pickup, delivery date, or final price unless expressly confirmed in writing. Submitting a booking request does not guarantee carrier acceptance or equipment availability.

Cargo Claims

Cargo loss or damage claims are generally subject to applicable law, carrier tariffs, bills of lading, service guides, carrier liability limitations, claims deadlines, and separate transportation agreements.

Payment Terms

You agree to pay freight charges, fuel surcharges, accessorial charges, taxes, duties, customs charges, storage, demurrage, late fees, collection costs, and other agreed charges. Invoices are due according to the credit terms stated in the applicable agreement or invoice.

Governing Law

These Terms are governed by the laws of the State of [State]. Any legal action must be brought in the state or federal courts located in [County, State].

For detailed terms covering all 38 sections, please refer to our full Terms of Use.